Solved: McAfee Host Data Loss Prevention Missing "RUN CLIENT TASK" option in Server Task by serverku

Solved: McAfee Host Data Loss Prevention Missing "RUN CLIENT TASK" option in Server Task

When we create a New Query for DLP and try to create a server task to lets suppose deploy DLP Agents on systems that have particular tag, for that we need to have the following:

1. Create a Query to filter machines with specific tag
2. Create Server task and select the query created in the first step
3. In Sub-Action select RUN CLIENT TASK NOW option to deploy DLP agents.

While we observer that only 3 options were showing instead of many options that should have been present.

but we have figured out that the option was missing as shown in the first figure, we did alotttttttttt of testing multiple creating queries and thanks to Mark from Mcafee DLP we were able to find out the cause.

SOLUTION

The RUN CLIENT TASK NOW options and many other options will only and only show when while creating the Queries, we select the Chart Type as "TABLE"

we selected this option for the chart type and were able to see RUN CLIENT TASK NOW option.

How to uninstall Host Data Loss Prevention agent without using a challenge code by serverku

The solution has been taken from Mcaffee site:

 https://kc.mcafee.com/corporate/index?page=content&id=KB69151&cat=CORP_DATA_LOSS_PREVENTION_HOST&actp=LIST

Problem

Unable to uninstall Host Data Loss Prevention (Host DLP) when the Management Console has been deleted or is unavailable to provide a challenge code.

Solution

As designed, you cannot remove the Host DLP agent without the challenge key provided from the console unless the administrator has disabled the uninstall challenge-response mechanism in the policy. This is provided so that unauthorized users cannot remove the Host DLP agent unless the administrator explicitly configures the policy to allow it.

To configure the policy to allow unchallenged uninstalls:

1. Log on to the ePO 4.x console.
2. Click Menu, Data Protection, DLP Policy.
3. Set the Show Challenge-Response on uninstall option to Disable under the Advanced Configuration tab in the policy.

Workaround

Uninstall the agent through an ePO task on the affected computers:

1. Log on to the ePO 4.5 console.
2. Click System Tree.
3. Create a new subgroup:
   1. Click System Tree Actions, New Subgroup.
   2. Type a name for the group, and click OK.
   3. Select the affected computers.
   4. Click Actions, Directory Management, Move Systems.
4. Select the newly created group and click OK.
5. Create a new client task:
   1. Click the Client Tasks tab.
   2. Click New Task under Actions.
   3. In the Name field, type a name for the task. (for example, Remove DLP Agent.)
   4. In the Type field, select Product Deployment, and click Next.
   5. In the Products and Components field, select Data Loss Prevention 9.0.0.
   6. In the Action field, select Uninstall, and click Next.
   7. Click Next.
6. Change the Schedule Type to Run immediately, and click Next.
   
   NOTE: The task is scheduled for the next time the McAfee Agent updates the policy. To force the installation to take place immediately, send an agent wake-up call.
    
7. After the task has completed, restart the affected computers.